Testimonials

Below is a selection of comments from some of our many satisfied customers

“I would just like to take this opportunity to thank you for such a fabulous service.  I would recommend you to anyone, first class!”  Sharon Lowden

“On the 4th May we visited your store after viewing mobility scooters at the Exeter and Plymouth mobility showrooms. We were very disappointed in their knowledge of the products they sold and take it or leave it attitude. Looking through the internet once again and were surprised we had missed seeing your store in the Pannier market, What a gem we nearly missed! What is there that Marcy doesn’t know about the things she sells. We were shown the model that had interested us prior to our visit and were amazed to see that it was £250 cheaper than the other mobility shop in Plymouth. She then showed us the Pride Elite Traveller Sport with its all round suspension and that’s the one we chose. We came away knowing that the service, knowledge and care could not be better anywhere and we will be singing their praises to all. Thank you Marcy and Laura” Mrs Jackie Rundle

“Fantastic buy, great price, good communication, thanks”.   Victoria Croucher

“What fantastic service and great product.  We are so happy will use again.”   Mark

“Just to say thank you for your brilliant service. My bed arrived at exactly the time I was given with such friendly service. Would not hesitate shopping with you in the future and would be delighted to recommend you to anyone.” Val Ledger

“Item received just what I wanted thanks for your prompt response.”  Margaret Wood

“Just a note to say thank you for your courtesy and to confirm receipt of the items……we decided the purchase was the right one!  Thank You.” Angela & Kingston Bailey

“Brilliant Service.”  Alma Leaper

“I purchased a mobility scooter from your company in 2008 and had excellent service then.  I have ordered two new batteries today and have again received the same excellent service.  Thank you.”  Mrs Sinclair

“Many thanks for your help. You provide a brilliant service and make it much easier for people like myself, who have difficulty facing the reality of being disabled. Its the little things like fab customer service that mean so much.”  Sharon Thomas

“I have been a customer for over 2 years and I have been made most welcome by all the staff.   The treatment I receive is top marks, nothing is too much trouble….the products they sell are top rate and the service you get when you have purchased is excellent.”   Mrs Collins

” I couldn’t believe it when the products which I ordered at 1pm on Tuesday afternoon arrived early Wednesday morning. Fantastic service and lovely people to deal with. Thank you.”  Mr Stanfield

I just wanted to say thank you for your efficient service, quality of product, kindness and understanding when discussing details of the order with my mother who you spoke to on the phone.  Your company has dealt with my order in an impeccable manner and my parents are thrilled with the rise and recline chair that I purchased for them.  My father now has a little more independence and comfort which is so important.  I wanted to thank you and I will highly recommend your company to everyone I know.”  Tina Smith

“This is just a courtesy email to let you know the scooter arrived today at about 10.30am.  Many thanks for the speedy way this order was dealt with……Once again many thanks and I am sure we will be doing business together in the not too distant future.”   Mark Taylor

“My scooter was delivered free of charge and I was delighted with the friendly and courteous staff.  Any troubles I had with the scooter were dealt with quickly and efficiently.”  Mr Hill

Just wanted to say thanks to you and your colleague for bringing the chair and for moving various stuff for me.   Also many thanks for the covers for the castors, much appreciated.”   Beryl Snell

“Thank you very much for the very efficient service.” Trish Livesey

“Its not very often that we deal with people over the phone in customer care who are as kind, friendly and efficient as you have been.  Thank you so much.”   Joan Travis

“My husband is delighted with his chair. Great service and very helpful and polite delivery man. Many Thanks.” Eileen Breslin

“Just to let you know I have been out on the scooter to day and took to the hill like duck to water, we have also had Mum out in the wheel chair so everything is ok we are happy with it all. Thank you for your help.”  Shirley

“Delivery arrived this morning, the product is great value for money, can I thank you and your team for a prompt professional service which is rarely seen these days.”  George Fenttiman

“Thank you for your prompt and efficient service when delivery our Pride Lightweight Mobility Scooter last week.   My husband has used the scooter to pick up his prescription; also I went for a walk on Sunday afternoon and he was able to accompany me for the first time in months.”   Elizabeth Coltman

“The wheelchair arrived on Tuesday and it is fine. Thank you for all your help it was a pleasure to have someone as professional as you to deal with.  If I need anything in the future I will use you again.”  Gordon Drake

“You have been more than helpful, this is fantastic service and I really do thank you for the quick response.”   Derek Holt

“A big thank you for all of you help and advice on buying my mobility scooter, having listened to your advice I can now get out and about again and wouldn’t be without it. I have been in many mobility shops but have never received the good service and friendliness that I have been given from you…..and have recommended you to many of my friends, so keep up the good work.” Hazel Stapleton

“The stuff has arrived and the chair is put together, not too difficult, though a bit of a struggle getting the seat on, the turning is great but a bit tight on the doors, I am sure I can get used to it. The bath seat is scheduled to be unpacked tomorrow but it will be a while before I can try it out as they are working on the bathroom. Thank you for all your help and the prompt attention. We hope to keep in touch and perhaps you will feel like venturing to this part of Portugal some time. When all our extension is complete I will send you some pictures.”  Jacqueline Brown

“Just a note to say thank you and your company for a first rate service.  I took delivery of the chair from your excellent man Micky who I found to be polite knowledgeable and very efficient at what he does….”  John Barker

“Thank you very much for your notification of my invoice and also for all the assistance that you have given me.”  Charles Holden

“Thank you for your help with purchasing the scooter. It arrived on Thursday and is of great help….” Ian Holland

“..Have today given the scooter its first real test drive.  I am really pleased with it…..So one happy fella sends his thanks to you for your kind help, and your patience with this old geyser.  John Leppington

“Stuff arrived 12.30.  Brilliant. Job well done. Such quality service and prompt attention rare these days”.  John Main

“We are so pleased with my chair…..It fits in the car, is lighter and easier to dismantle to put in.  The battery charger is just what we need if we do go away. Overall we would give it a 10 out of 10 right through from my original phone call.   For us it was a big commitment to buy over the phone.    Thank you so much for all your help and advice”.   Helen Kennaugh

“My scooter arrived earlier today & I would like to thank you so very much I am really very happy with it.  I used to think scooters were for older people but having arthritis myself now at 41, I realise that they are not.   It will be a lifeline for me as getting out & about has been really hard for me lately even though I have 2 crutches they are not always very easy to use especially if you have shopping to carry.   So I just wanted to thank you & I will mention your name & how kind & helpful you were to me.” Nicola Gilbert